Questions and Answers

The cost of the international delivery service is 5000 drams, which is added to the price of the gift.

- In the case of international deliveries, it is not possible to specify a specific period (except for funeral orders). Deliveries are made within the same day. Sometimes it is possible to take into account the wishes of the customer.
Please note that the delivery time you write in the notes while ordering can rarely be taken into account.

For international shipments, it is often not possible to arrange same-day deliveries, so it is advisable to order a few days before the occasion. br> In some cases, depending on the type of gift, delivery is not made on a specific day, but within 1-2 or 1-3 days. In such cases, the order period is chosen so that the delivery date is as close as possible to the desired delivery date.

Deliveries are not made in all cities on Saturdays and Sundays, it depends on the working days of partners in a given city. In the event that delivery is not possible on weekends, delivery will be made on the nearest possible delivery day, which you will be notified of in advance.

You can place an order for deliveries abroad, being in any city of the world, making the payment online in any way.

Yes, of course you can.

In such cases, the shipping partner decides how to proceed. In some cases, they can call the recipient and deliver to another place, in some cases, leave it at the door or pass it to a neighbor, sometimes they leave a business card asking the recipient to call and arrange a new time, sometimes it is delivered to the nearest collection point, from where the recipient can pick up the gift himself (in the case of delivered gifts through delivery services).

- The customer's data is completely confidential and cannot be transferred to a third party without his consent.

It is completely safe. To fill in the card data, the bank's page opens on the website, where the customer fills in his data. It is completely confidential, the card data is not visible and is not stored on the website.

- Our colleagues working abroad are trying to prepare the same composition. Due to the high volume of orders, there are sometimes problems with the availability of flowers or necessary accessories. Considering the characteristics of international orders, the distance, the time difference, the partner company reserves the right to make a replacement without prior notification and agreement, if possible preserving the overall appearance and value of the ordered bouquet.

- Given that the range presented is the range of delivery partners in the respective country and city, and depending on the change in the cost of flowers and the change in the exchange rate, the prices on the website change accordingly.
In some cases, the change of the price depends on the changes made on holidays in the respective countries. Both price increase and discounts are possible on those days.